Shipping policy

At Royal Verge, we are committed to delivering elegance to your doorstep as quickly and reliably as possible. Below are the details of our shipping process:

1. Shipping Zones & Rates

We currently focus our operations within the United States to ensure the highest quality of service.

• Standard Shipping: FREE on all orders. No minimum purchase required.

2. Processing & Delivery Times

We know you're excited to receive your order! That’s why we move fast:

• Processing Time: 1-2 days.

• Estimated Delivery Time: 7 to 15 business days after processing.

• Fulfillment Location: Our primary partner warehouses are located in the United States, including San Francisco, California, ensuring fast transit times across the country.

• Note: Delivery times are estimates and may be slightly longer during peak holiday seasons.

3. Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can monitor your package's journey in real-time through our website or the carrier's portal.

4. Shipping Carriers

To ensure your items arrive safely, we partner with premium carriers including USPS, FedEx.

5. Inaccurate Addresses

Please double-check your address at checkout. Royal Verge is not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned due to an address error, a reshipping fee may apply.

6. Delivered but Not Received

If your tracking shows "Delivered" but you haven't received your package, please contact the carrier directly or reach out to our support team at Support@royalverge.store within 48 hours.